Monday, 28 October 2013

Key Account Senior Specialist (Commercial Vehicles) in Dubai, UAE

We invented the car: now we are shaping its future - together with you

Daimler is more than a vehicle manufacturer. Daimler – it's a team of 275,000 people, motivated and efficient, contributing to the future success of the company. Here you find out how you can join us. We welcome your knowledge, your ideas and your innovative spirit.

  • Active participation in refining the regional KAM concept with the aim to maximise After-Sales revenue opportunities with defined Commercial Vehicles key account customers.
  • Implementation of the concept in the assigned markets.
  • Develop customer specific business plans based on customer data and prepare initiatives to lock in customer loyalty whilst delivering excellent levels of customer service in conjunction with the General Distributor?s KAM representatives.
Task Description:
  • Refining the regional KAM concept
  • Creation of a holistic Service and Parts portfolio to gain and regain CV key account customers either back to the Workshop or to sell onsite service solution, developing of bonus and incentive schemes to push the parts business to assure the maximum customer parts purchase loyalty.
  • Supporting GD?s in setting up a KAM function in the assigned markets on market level and qualification of the local KAM by training on the job.
For more information about this vacancy, follow the link ti the company's website: Daimler > Careers